Problems with Canada results
Added by Deborah Beckett 4 months ago
I have Store Locator Plus installed here:
There are approximately 15 locations in Canada, but when the map first loads showing all the pins, none appear for Canada. If I use the dropdown country list for Canada I get "No results". If I search by province for Alberta, I get a couple results, but if I search by province for Ontario I get "No results" (although there should be several). If I search for the Ontario locations by zip code (M1P 2L4) I do see the results.
???
Replies (8)
RE: Problems with Canada results
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Added by Lance Cleveland 3 months ago
Do you have some specific examples we can follow?
Do the street/city names have international characters? We found some characters causing problems based on how PHP translated them for the database search & have a patch coming in v2.4 that may help.
RE: Problems with Canada results
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Added by Lance Cleveland 3 months ago
There is a patch coming in version 2.4 that will address part of the problem.
Prior to v2.4 the addresses always were displayed in a "first in first out" order. If you limit your initial directory to 25 locations, the first 25 locations you entered are appearing.
As of 2.4 the locations for the initial directory are listed in order from the center of the country you have selected as default. If your map is for USA it will display the first X entries closest to the center of the USA. If you set your country to Canada then you will see the first X locations closest to the center of Canada. In your case you should now see a mix of both US and Canadian locations based on which country you elect to be the starting point.
RE: Problems with Canada results
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Added by Lance Cleveland 3 months ago
2.4 beta is available from the file download section here. It may solve some of your problems.
There are 2 new features in the release that are only available to people that purchase the 2.4 upgrade pack. The 2.4 upgrade will appear on the general settings page when we launch the final release of 2.4 on WordPress. The upgrade fee for the new features will be set at $1.
The new paid upgrade pack features include:
- Custom Themes - you can now create customized CSS files and automatically selected them from the display settings. Upgrades/patches will not overwrite your custom CSS files. We've created a simple dark listing theme and will add more advanced custom themes on future builds.
- Center The Map - you will be able to choose ANY ADDRESS as the default location on which the map will center.
Details on both features are noted in the documentation:
http://redmine.cybersprocket.com/projects/mc-closeststore/wiki
RE: Problems with Canada results
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Added by Deborah Beckett 3 months ago
Hi Lance -- I upgraded to the 2.4 version but I'm still getting the same results.
For example if I select "ON" (for Ontario) from the state dropdown selector I should see the following 7 listings appear, however instead I get "no results":
Snow City Cycle
1255 Kennedy Rd
Toronto ON M1P 2L4
BMW of Durham
100 Achilles Rd
Ajax ON L1Z 0C5
Brockville Honda
1880 Hwy 2 East
Brockville ON K6V 5W1
Oakville Yamaha
615 Third Line
Oakville ON L6L 4A8
Ottawa Good Time Centre
450 West Hunt Club Road
Ottawa ON K2E1B2
Two Wheel Motorsports
5473 Hwy 6 N
Guelph ON N1H 6J2
Hully Gully
1705 Wharncliffe Rd South
London ON N6L 1J9
But if I put in any of those postal codes the matching locations do appear. ??? I also still get "no results" if I use the country drop down to search for Canada.
This is the site: http://tinyurl.com/7dd2rkq
RE: Problems with Canada results
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Added by Deborah Beckett 3 months ago
Any progress on this? Could I perhaps get a quote on troubleshooting this as a paid project?
Thanks!
RE: Problems with Canada results
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Added by Deborah Beckett about 1 month ago
Hi, this still doesn't work. Is there a way to pay for support. I really need to fix this for my client. Thanks.
RE: Problems with Canada results
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Added by Lance Cleveland about 1 month ago
Please use the contact us form and send us the following information:
- Your paypal address
- The URL for admin login to the site.
- An admin level login for your site.
- A description of the problem, be as specific as possible.
If you have it please include FTP credentials.
Our support rates are $200 for a half-day. 50% down payment of $100 is required. When we deliver the final payment of $100 is due.
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