Error after activating Store Locator

Added by Tony Tony 7 months ago

Just installed Store Locator and get this error at the top of the web page after activating -

Warning: exec() [function.exec]: Unable to fork [locale -a] in wp-content\plugins\store-locator-plus\WPCSL-generic\classes\CSL-plugin.php on line 609

Also, on the front-end of the website I see two errors before the page loads -

Unable to load WordPress configuration. [Store Locator Plus]
SLPLUS: The PHP JavaScript connector did not load.

Please help!

Thanks,

Tony


Replies (7)

RE: Error after activating Store Locator - Added by Tony Tony 7 months ago

What is the usual response time for support? I would like to get this working right away. I tried another Store Locator program and it works fine -- but it doesn't have an import function (which I need).

RE: Error after activating Store Locator - Added by Tony Tony 7 months ago

What is the usual response time for support? I would like to get this working right away. I tried another Store Locator program and it works fine -- but it doesn't have an import function (which I need).

RE: Error after activating Store Locator - Added by Lance Cleveland 7 months ago

Are you running the latest version? This has been addressed in a recent release and should not be appearing in an updated install. It is an issue with the locale subsystem on PHP not being available.

RE: Error after activating Store Locator - Added by Tony Tony 7 months ago

Yes, I installed the latest version 2.0.3, then tried an older version 2.0 and both gave me the error.

RE: Error after activating Store Locator - Added by Tony Tony 7 months ago

So it has been 8 days not and I have received only one reply asking if I installed the latest version. I would just like to get a refund at this point. It's bad enough that the product doesn't work, I can't deal with waiting 8 days between responses for tech support.

RE: Error after activating Store Locator - Added by Lance Cleveland 7 months ago

We have reproduced this problem on servers with mis-configured Apache/PHP settings.

Make certain you are running PHP5+ on your server. If not the JavaScript PHP pages will not load properly. You can check this in the environment settings on the main plugin settings page.

RE: Error after activating Store Locator - Added by Rob Scozzari 3 months ago

Hi, I am getting a similar error. Here it is…

Warning: exec() [function.exec]: Unable to fork [locale -a] in E:\home\sopersweb\website\docs\new\wp-content\plugins\store-locator-le\WPCSL-generic\classes\CSL-plugin.php on line 732

You stated that I may not be running PHP5+ on the server. I have checked this in the main plugin settings page and I am actually running PHP Version:5.2.9-2

More details…

License Key:licensed
WPCSL Version:1.5.1
WordPress Version:3.3.1
MySQL Version:5.0.51
PHP Version:5.2.9-2

Please help. Thanks.

Rob

(1-7/7)